Earl of East Onsen Hand Wash Onsen

UK Shipping

Click here for our UK shipping rates - Standard, Free and Next Day Options. All orders placed Monday - Friday before 16:00pm GMT will be dispatched same day.

EU Shipping

We sell to EU Countries with ALL DUTIES PAID. (DDP) Urban Industry now take care of all of your own countries TAX, Duties and Admin Fees so you can just order and take delivery! There are NO EXTRA FEES to pay other than the price you see and the shipping.

We ship to almost all of Europe using DPD. All Euro prices are now FREE of UK VAT.

European Shipping rates - Click here

Worldwide Shipping

We ship around the world FAST using DHL and Skynet.

World Wide Shipping rates - Click here

UK Returns

Returns Period

We allow 28 days from point of arrival with you to return your order to us. For our full UK returns policy click here

If you are not completely satisfied with your purchase or need to return an item for any reason, simply return the items to us in their original condition and packaging within 28 days of receipt and we will issue you with a refund/exchange or store credit

Click here to use our returns portal to track the items back to us

International Returns

If you are not completely satisfied with your purchase or need to return an item for any reason, simply return the items to us in their original condition and packaging within 28 days of delivery to you and we will issue you with a refund

Click here for more information on returns